eCommerce

CDS Global’s best-of-breed Web platform, Engage, is backed by our superior order management and fulfillment systems, providing a truly unique and complete e-commerce solution.

Our experienced and knowledgeable team will guide you to maximize your online presence. We offer 24-hour-a-day customer monitoring to always ensure your site is up and running effectively. And you never have to worry about meeting security, compliance and redundancy measures because we take care of that for you.

CDS Global’s Order Management System (OMS) is a customer management tool that serves as a central hub for all your product and service information. This ensures your customers' order information is effectively managed, simplifying the process for you.

Our OMS provides a full view of your customers, products, transactions and inventory, all in real time and visible across all channels, increasing your customer knowledge and providing opportunities for expanded On-Demand customer interactions.

CDS Global successfully handles your e-commerce needs, such as:

  • Complex pricing management, including rebates and discounts
  • Robust business intelligence and reporting
  • Continuities
  • Back order processing
  • Split orders
  • Online returns and refund processing
  • Inventory Allocation Priority

When you partner with CDS Global, you are able to gain access to this highly effective tool that supports your business’s marketing systems and allows your online business to prosper and grow. We manage multiple plans in one common system, meaning you can dig deep into your customers’ buying habits and reap the rewards through targeted marketing and meaningful customer communication.

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