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CDS Global - A Hearst Company Logo

Powering the Customer Lifecycle

Digital technology continues to transform the media industry and content consumption. CDS Global continuously creates and adapts new technologies that enable media companies to navigate the digital landscape and build connections with their ever-connected consumers – helping them engage with content to become advocates for the brand.

As the world’s leading media fulfillment service provider, CDS Global manages 159 million consumersacross more than 1,000 print and digital magazine titles. Our demonstrated operational excellence and unparalleled subject matter expertise help you facilitate and accelerate the transformation to multichannel content while maintaining profit, regardless of format.

  • Order Management & Fulfillment

    Manage print and digital magazine subscriptions, increase cash flow and enhance the customer experience while decreasing time and staff resources spent on back-end management.

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  • Marketing Solutions

    Manage your customers from acquisition to advocacy by leveraging sophisticated online experiences and effective multichannel communications.

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  • Web Stores

    Implement an end-to-end solution to meet all of your eCommerce needs, from customer acquisition and care, to promotional and transactional emails and up-sell and cross-sell offers.

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  • Customer Service

    Let talented agents handle your high-volume service needs across channels so you can turn inquiries into revenue-generating opportunities.

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  • Mailing Services

    Reach your customers, reduce costs and maintain consistent operational effectiveness with guaranteed timely and accurate mailings.

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  • Outbound Telecommunication

    Increase your retention and acquisition marketing success with outbound telecommunication services that focus on success and customer satisfaction.

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